News and Events

Introducing the Crisis Observation Center!

Eyerly Ball is proud to be opening a Crisis Observation Center, in partnership with Polk County Health Services and Central Iowa Shelter and Services. The Crisis Observation Center is located with Central Iowa Shelter at 1420 Mulberry Street, Des Moines, IA 50309 and is open 24 hours a day, 7 days a week. The main contact number is 515-564-5742.

Any individual, age 18 or older, experiencing a mental health crisis that can not be resolved at home and does not require hospitalization can utilize the Crisis Observation Center. A multi-disciplinary team, consisting of registered nurses, licensed clinical professionals, and care coordinators will assess the individual and provide crisis intervention and stabilization services.

The goal of the Crisis Observation Center is to return the individual to their home or community setting and to provide referrals for additional services and follow-up, as needed.